Friendship Villa Care Center

Quick Facts
Address	2300 WILSON, MILES CITY, MT 59301
Phone	(406) 874-2687	Diriving Directions From
Beds	103
Residents	58
Occupancy	56%
Category	Participating in Medicare and Medicaid
Ownership	For profit - Corporation
Within a Hospital?	No
Resident or Family Councils	Resident

Staffing Comparison
Number of Residents	This Facility: 58 State Average: 85.82 National Average: 89.94
Number of Registered Nurses hours per residents per day	This Facility: 0.77 State Average: 0.63 National Average: 0.64
Number of Licensed Practical/Vocational Nurses hours per residents per day	This Facility: 0.51 State Average: 0.79 National Average: 0.79
Number of Licensed Staff hours per residents per day	This Facility: 1.28 State Average: 1.42 National Average :1.43
Number of Certified Nursing Assistants hours per residents per day	This Facility: 2.37 State Average: 2.39 National Average: 2.34

Latest Inspection Results
Survey Date Correction Date	Scope	Level of Harm	Deficiency Type	Deficiency Category	Deficiency
08/02/2007 09/12/2007	Pattern	Minimal harm or potential for actual harm	Health	Quality Care Deficiencies	Give professional services that meet a professional standard of quality.
08/02/2007 09/12/2007	Isolated	Actual harm	Health	Quality Care Deficiencies	Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
08/02/2007 09/12/2007	Widespread	Minimal harm or potential for actual harm	Health	Administration Deficiencies	Set up or keep a group of people to review and ensure quality.
08/02/2007 09/12/2007	Pattern	Minimal harm or potential for actual harm	Health	Administration Deficiencies	Keep accurate and appropriate medical records.
08/02/2007 09/12/2007	Pattern	Minimal harm or potential for actual harm	Health	Pharmacy Service Deficiencies	Properly mark drugs and other similar products.
08/02/2007 09/12/2007	Widespread	Minimal harm or potential for actual harm	Health	Nutrition and Dietary Deficiencies	Store, cook, and give out food in a safe and clean way.
08/02/2007 09/12/2007	Isolated	Minimal harm or potential for actual harm	Health	Pharmacy Service Deficiencies	1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
08/02/2007 09/12/2007	Isolated	Minimal harm or potential for actual harm	Health	Quality Care Deficiencies	Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
08/02/2007 09/12/2007	Pattern	Minimal harm or potential for actual harm	Health	Resident Assessment Deficiencies	1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
08/02/2007 09/12/2007	Pattern	Minimal harm or potential for actual harm	Health	Resident Assessment Deficiencies	Make a complete assessment that covers all questions for areas that are listed in official regulations.
08/02/2007 09/12/2007	Pattern	Minimal harm or potential for actual harm	Health	Quality Care Deficiencies	Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
08/02/2007 09/12/2007	Pattern	Minimal harm or potential for actual harm	Health	Quality Care Deficiencies	Provide activities to meet the needs of each resident.
06/29/2006 08/11/2006	Pattern	Minimal harm or potential for actual harm	Health	Environmental Deficiencies	Make sure that staff members wash their hands when needed.
06/29/2006 08/11/2006	Pattern	Minimal harm or potential for actual harm	Health	Quality Care Deficiencies	Give professional services that meet a professional standard of quality.
06/29/2006 08/11/2006	Isolated	Minimal harm or potential for actual harm	Health	Resident Assessment Deficiencies	Make a complete assessment that covers all questions for areas that are listed in official regulations.
08/02/2007 09/12/2007	Pattern	Actual harm	Health	Environmental Deficiencies	Make sure that the nursing home area is free of dangers that cause accidents.

Latest Complaints
Survey Date Correction Date	Scope	Level of Harm	Deficiency Type	Deficiency Category	Deficiency
No data found

Quality Measures
Quality Measure	Score
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	This Facility: 0 State Average: 5.6 National Average: 4.52
Percent of Long-Stay Residents Who are More Depressed or Anxious	This Facility: 8 State Average: 16.36 National Average: 14.43
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	This Facility: Not Available State Average: 8.36 National Average: 12.84
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	This Facility: Not Available State Average: 79.41 National Average: 71.44
Percent of Short-Stay Residents With Pressure Sores	This Facility: Not Available State Average: 18 National Average: 17.47
Percent of Short-Stay Residents With Delirium	This Facility: Not Available State Average: 3.36 National Average: 2.13
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	This Facility: 75 State Average: 87.61 National Average: 83.07
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	This Facility: Not Available State Average: 36.09 National Average: 20.65
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	This Facility: 47 State Average: 48.45 National Average: 48.73
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	This Facility: Not Available State Average: 2.45 National Average: 2.33
Percent of Long-Stay Residents With a Urinary Tract Infection	This Facility: 11 State Average: 7.26 National Average: 8.83
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	This Facility: 7 State Average: 7.33 National Average: 5.88
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	This Facility: 22 State Average: 13.63 National Average: 13.02
Percent of Long-Stay Residents Who Were Physically Restrained	This Facility: 8 State Average: 1.88 National Average: 5.63
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	This Facility: 90+ State Average: 83.22 National Average: 76.95
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	This Facility: 0 State Average: 2.65 National Average: 4.38
Percent of Long-Stay Residents Who Lose Too Much Weight	This Facility: 8 State Average: 8.16 National Average: 9.09
Percent of Long-Stay Residents Whose Need for Help With Daily Activities Has Increased	This Facility: 22 State Average: 16.86 National Average: 16.06
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	This Facility: Not Available State Average: 75.02 National Average: 71.04

**Not Available: The number of residents is too small to report or the data for this measure is missing.