Mountain Heights Health Care

Quick Facts
Address	83 HOULTON ROAD, PATTEN, ME 04765
Phone	(207) 528-2200	Diriving Directions From
Beds	25
Residents	25
Occupancy	100%
Category	Participating in Medicare and Medicaid
Ownership	For profit - Corporation
Within a Hospital?	No
Resident or Family Councils	Resident

Staffing Comparison
Number of Residents	This Facility: 25 State Average: 85.3 National Average: 89.94
Number of Registered Nurses hours per residents per day	This Facility: 0.83 State Average: 0.63 National Average: 0.64
Number of Licensed Practical/Vocational Nurses hours per residents per day	This Facility: 0.62 State Average: 0.8 National Average: 0.79
Number of Licensed Staff hours per residents per day	This Facility: 1.45 State Average: 1.44 National Average :1.43
Number of Certified Nursing Assistants hours per residents per day	This Facility: 2.71 State Average: 2.41 National Average: 2.34

Latest Inspection Results
Survey Date Correction Date	Scope	Level of Harm	Deficiency Type	Deficiency Category	Deficiency
04/11/2007 05/22/2007	Widespread	Minimal harm or potential for actual harm	Fire Safety	Fire Alarm Systems Deficiencies	an approved installation, maintenance and testing program for fire alarm systems.
04/11/2007 05/26/2007	Pattern	Potential for minimal harm	Health	Environmental Deficiencies	Provide needed housekeeping and maintenance.
04/11/2007 05/14/2007	Isolated	Minimal harm or potential for actual harm	Health	Pharmacy Service Deficiencies	Make sure that residents are safe from serious medication errors.
04/11/2007 05/14/2007	Isolated	Minimal harm or potential for actual harm	Health	Pharmacy Service Deficiencies	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
04/11/2007 05/14/2007	Isolated	Actual harm	Health	Pharmacy Service Deficiencies	Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
04/11/2007 05/14/2007	Pattern	Minimal harm or potential for actual harm	Health	Pharmacy Service Deficiencies	Properly mark drugs and other similar products.
04/11/2007 05/14/2007	Widespread	Minimal harm or potential for actual harm	Health	Environmental Deficiencies	Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public.
04/11/2007 05/14/2007	Isolated	Minimal harm or potential for actual harm	Health	Administration Deficiencies	Follow all laws and professional standards.
04/11/2007 05/14/2007	Pattern	Potential for minimal harm	Health	Administration Deficiencies	Keep accurate and appropriate medical records.
04/11/2007 05/14/2007	Pattern	Minimal harm or potential for actual harm	Health	Mistreatment Deficiencies	Keep each resident free from physical restraints, unless needed for medical treatment.
04/11/2007 05/22/2007	Widespread	Potential for minimal harm	Fire Safety	Illumination and Emergency Power Deficiencies	properly located and lighted "Exit" signs.
04/11/2007 05/22/2007	Widespread	Minimal harm or potential for actual harm	Fire Safety	Automatic Sprinkler Systems Deficiencies	an approved automatic sprinkler system connected to the fire alarm system.
04/11/2007 05/22/2007	Isolated	Minimal harm or potential for actual harm	Fire Safety	Exits and Egress Deficiencies	exits that are accessible at all times.
03/22/2006 04/10/2006	Isolated	Minimal harm or potential for actual harm	Health	Quality Care Deficiencies	Give professional services that meet a professional standard of quality.
04/11/2007 05/14/2007	Widespread	Potential for minimal harm	Health	Resident Rights Deficiencies	Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility.
03/22/2006 04/22/2006	Widespread	Potential for minimal harm	Health	Resident Rights Deficiencies	Properly hold, secure and manage each resident's personal money which is deposited with the nursing home.
03/22/2006 04/10/2006	Pattern	Potential for minimal harm	Health	Resident Rights Deficiencies	Provide care in a way that keeps or builds each resident's dignity and self respect.
03/22/2006 04/14/2006	Pattern	Minimal harm or potential for actual harm	Health	Resident Assessment Deficiencies	Make a complete assessment that covers all questions for areas that are listed in official regulations.
03/22/2006 04/14/2006	Pattern	Minimal harm or potential for actual harm	Health	Quality Care Deficiencies	Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
03/22/2006 03/23/2006	Pattern	Potential for minimal harm	Health	Nutrition and Dietary Deficiencies	Store, cook, and give out food in a safe and clean way.
04/11/2007 04/11/2007	Pattern	Potential for minimal harm	Health	Resident Rights Deficiencies	Allow residents to easily see the results of the nursing home's most recent survey.
03/22/2006 04/22/2006	Pattern	Potential for minimal harm	Health	Environmental Deficiencies	Provide needed housekeeping and maintenance.
04/11/2007 05/14/2007	Widespread	Potential for minimal harm	Health	Resident Rights Deficiencies	Provide enough notice before discharging or transferring a resident.
03/22/2006 04/10/2006	Pattern	Minimal harm or potential for actual harm	Health	Pharmacy Service Deficiencies	At least once a month, have a licensed pharmacist check the drugs that each resident takes.
04/11/2007 04/11/2007	Pattern	Potential for minimal harm	Health	Administration Deficiencies	post nurse staffing information.
04/11/2007 05/14/2007	Pattern	Potential for minimal harm	Health	Resident Rights Deficiencies	Keep each resident's personal and medical records private and confidential.
03/22/2006 04/10/2006	Pattern	Potential for minimal harm	Health	Administration Deficiencies	Keep accurate and appropriate medical records.
03/22/2006 05/01/2006	Pattern	Potential for minimal harm	Health	Administration Deficiencies	Follow all laws and professional standards.

Latest Complaints
Survey Date Correction Date	Scope	Level of Harm	Deficiency Type	Deficiency Category	Deficiency
No data found

Quality Measures
Quality Measure	Score
Percent of Long-Stay Residents Who are More Depressed or Anxious	This Facility: Not Available State Average: 30.03 National Average: 14.43
Percent of Short-Stay Residents With Delirium	This Facility: Not Available State Average: 2.5 National Average: 2.13
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	This Facility: Not Available State Average: 72.55 National Average: 71.04
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	This Facility: Not Available State Average: 23.63 National Average: 20.65
Percent of Long-Stay Residents With a Urinary Tract Infection	This Facility: Not Available State Average: 9.55 National Average: 8.83
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	This Facility: Not Available State Average: 75.11 National Average: 71.44
Percent of Short-Stay Residents With Pressure Sores	This Facility: Not Available State Average: 15.42 National Average: 17.47
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	This Facility: Not Available State Average: 69.17 National Average: 48.73
Percent of Long-Stay Residents Whose Need for Help With Daily Activities Has Increased	This Facility: Not Available State Average: 17.97 National Average: 16.06
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	This Facility: Not Available State Average: 86.35 National Average: 83.07
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	This Facility: Not Available State Average: 3.21 National Average: 4.52
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	This Facility: Not Available State Average: 6.97 National Average: 5.88
Percent of Long-Stay Residents Who Lose Too Much Weight	This Facility: Not Available State Average: 9.91 National Average: 9.09
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	This Facility: Not Available State Average: 4.52 National Average: 4.38
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	This Facility: Not Available State Average: 80.91 National Average: 76.95
Percent of Long-Stay Residents Who Were Physically Restrained	This Facility: Not Available State Average: 2.27 National Average: 5.63
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	This Facility: Not Available State Average: 17.54 National Average: 13.02
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	This Facility: Not Available State Average: NaN National Average: 2.33
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	This Facility: Not Available State Average: 9.59 National Average: 12.84

**Not Available: The number of residents is too small to report or the data for this measure is missing.